This policy must be checked against the museum’s final payment, analytics and marketing setup.
Rakia Museum Sofia respects your privacy and processes personal information only when it is necessary to answer enquiries, manage ticket purchases, provide requested services and operate this website.
Information we may collect
- Contact details submitted through the contact form.
- Order, billing and transaction details required to process a ticket purchase.
- Technical information such as browser, device, IP address and essential cookie data.
- Marketing preferences only when you actively choose to subscribe.
How information is used
We use this information to respond to messages, fulfil orders, issue tickets, prevent misuse, meet accounting obligations and improve the website. We do not sell personal information.
Service providers
WordPress, WooCommerce, the selected payment provider, email services and website hosting may process limited data on our behalf. Each provider receives only the information required to perform its service.
Your rights
You may request access, correction or deletion of your personal information, object to certain processing or withdraw consent where processing is based on consent. Please use the details on our Contact page.